Returns
Free Return Policy
At Textile Treasures, we are dedicated to ensuring that our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we are here to assist you with a hassle-free return process.
Returns
You have 14 days from the date you received your item to initiate a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Return an Item
Refunds
Once we receive your item, we will inspect it and notify you of the receipt of your returned item. After the inspection, we will inform you about the approval or rejection of your refund. If approved, we will process the refund to your original method of payment. The credit will be applied within a certain number of days, depending on your card issuer’s policies.
Exchanges
If you need to exchange an item for a different size, color, or model, please contact our customer service team at t3xtiletreasures@gmail.com. We will guide you through the process of returning the original item and receiving a replacement.
Exceptions
Some items are non-returnable and non-refundable. These include:
Contact Us
If you have any questions on how to return your item to us, contact our customer service team at t3xtiletreasures@gmail.com.
Thank you for shopping with Textile Treasures. We appreciate your business and are committed to your satisfaction.
At Textile Treasures, we are dedicated to ensuring that our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we are here to assist you with a hassle-free return process.
Returns
You have 14 days from the date you received your item to initiate a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Return an Item
- Prepare Your Package: Securely pack the item in its original packaging.
- Attach the Return Label: Your package includes a prepaid return shipping label. Attach this label to your package, covering any old labels or barcodes.
- Ship Your Return: Drop off the package at your nearest shipping carrier location.
Refunds
Once we receive your item, we will inspect it and notify you of the receipt of your returned item. After the inspection, we will inform you about the approval or rejection of your refund. If approved, we will process the refund to your original method of payment. The credit will be applied within a certain number of days, depending on your card issuer’s policies.
Exchanges
If you need to exchange an item for a different size, color, or model, please contact our customer service team at t3xtiletreasures@gmail.com. We will guide you through the process of returning the original item and receiving a replacement.
Exceptions
Some items are non-returnable and non-refundable. These include:
- Accessories such as earrings
Contact Us
If you have any questions on how to return your item to us, contact our customer service team at t3xtiletreasures@gmail.com.
Thank you for shopping with Textile Treasures. We appreciate your business and are committed to your satisfaction.